Terms of Use

1. Eligibility

The Service is intended only for users who are 16 years of age or older. By using the Service, you represent and warrant that you are at least 16, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Service under any applicable law. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Your Account

To use most features you must create an account. You agree to:

• Provide accurate, current, and complete information (including name, date of birth, country, and email).
• Keep your password confidential and secure.
• Be responsible for all activity that occurs under your account.
• Notify us promptly at connect@primorly.com of any unauthorized use or security breach.

You may not share your account, sell or transfer it, or create an account using another person's identity. We may suspend or terminate accounts that violate these Terms.

3. The Service

Primorly provides structured programming courses taught by an AI tutor that responds in text and synthesized voice, along with progress tracking, achievements, and related features. We may add, change, suspend, or discontinue any part of the Service at any time, including courses, features, and content, with or without notice.

The Service is provided for personal, educational use. The curriculum, lessons, datasets, and other materials are provided to support your learning and may be updated or removed at our discretion.

4. AI-Generated Content and Educational Disclaimer

The Service uses artificial intelligence to generate explanations, code examples, feedback, and spoken responses. You understand and agree that:

• AI output may be inaccurate, incomplete, or outdated. It can produce errors, including in code. You are responsible for reviewing, testing, and validating any code or information before relying on it.
• The Service is an educational tool, not professional advice. It does not replace professional engineering, security, legal, financial, or other expert advice.
• No guarantee of outcomes. We do not guarantee that using the Service will result in any particular skill level, certification, employment, or other result.

You use AI-generated content at your own risk.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful, harmful, fraudulent, or abusive purpose.
• Attempt to gain unauthorized access to the Service, other users' accounts, or our systems or networks.
• Probe, scan, or test the vulnerability of the Service, or circumvent any security, authentication, rate-limiting, or usage-limit measures.
• Interfere with or disrupt the integrity or performance of the Service.
• Use bots, scrapers, or automated means to access, copy, or extract the Service, its content, or its underlying models or data, except as expressly permitted.
• Reverse engineer, decompile, or attempt to extract the source code, prompts, or underlying models of the Service, except to the extent this restriction is prohibited by law.
• Resell, sublicense, or commercially exploit the Service or its content without our written permission.
• Submit content that is illegal, infringing, defamatory, harassing, hateful, sexually explicit, or that violates the rights of others.
• Use the Service to develop a competing product or to train a competing AI model.
• Misuse the Service to generate malware, attack tooling, or other content intended to cause harm.

We may investigate and take appropriate action, including suspending or terminating your access, for any violation.

6. User Content

"User Content" means anything you submit to the Service, including chat messages, code, and questions.

• You retain ownership of your User Content.
• You grant us a license. You grant Kai Innolabs a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and use your User Content as needed to operate, provide, secure, and improve the Service, and as described in our Privacy Policy.
• You are responsible for your User Content and represent that you have the rights to submit it and that it does not violate these Terms or any law or third-party right.
• We are not obligated to monitor User Content but may review, remove, or restrict it at our discretion.

6.1 AI Output and Instructional Content

"Output" means the instructional content the Service generates in your learning sessions — explanations, concept walkthroughs, illustrative code examples, spoken audio, and feedback or evaluation of the code and answers you submit. Output is provided to support your personal learning of the course material.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable license to use Output for your own educational purposes. You may not reproduce, publish, redistribute, sell, or use Output (or the courses, curriculum, lessons, or evaluations) to build, train, or operate a competing tutoring or educational product. The Service, its curriculum, and the instructional content it generates remain the intellectual property of Kai Innolabs or its licensors, as described in Section 7.

You retain ownership of the original code and answers you write and submit for evaluation. You are responsible for evaluating and verifying any Output before relying on it (see Section 4), and you understand that Output is generated by AI, may be inaccurate, and is not professional advice.

6.2 Feedback

If you send us suggestions, ideas, or feedback about the Service (including through our in-app feedback feature), you grant Kai Innolabs a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback for any purpose, without any obligation or compensation to you.

7. Intellectual Property

The Service, including its software, design, branding ("Primorly," "Professor Prime," logos), courses, curriculum, text, graphics, and other materials (excluding User Content), is owned by Kai Innolabs or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal educational use. No other rights are granted. All rights not expressly granted are reserved.

You may not copy, reproduce, distribute, publicly display, or create derivative works from any part of the Service or its content except as expressly permitted.

8. Subscriptions, Billing, and Payments

8.1 Free Trial and Paid Plans

The Service offers a free trial with usage limits and paid subscription plans. Features and limits applicable to each plan are described within the Service and may change over time.

8.2 Payment Processor

Paid plans are processed through a third-party, PCI-DSS-compliant payment processor. By subscribing, you authorize us and our processor to charge your payment method for the applicable fees, taxes, and recurring charges. Your full card details are handled by the processor and are not stored on our servers.

8.3 Recurring Billing and Renewal

Paid subscriptions are billed on a recurring basis (e.g., monthly) and automatically renew at the then-current price until cancelled. By subscribing you authorize these recurring charges until you cancel.

8.4 Plan Changes and Proration

You may upgrade or downgrade your plan within the Service. Upgrades generally take effect immediately, with a prorated charge for the remainder of the billing period. Downgrades generally take effect at the end of the current billing period, and you retain your current plan's access until then.

8.5 Cancellation

You may cancel at any time through the Service. Cancellation stops future renewals. Unless required by law, fees already paid are non-refundable, and you will generally retain access until the end of your current paid period (except where a subscription is cancelled due to non-payment).

8.6 Failed Payments

If a renewal payment fails, we may retry the charge, notify you, and suspend or cancel your paid access if payment is not resolved. You remain responsible for amounts owed.

8.7 Promotional Codes

Promotional codes and discounts are subject to their own terms, may be limited in duration or scope, and may be modified or withdrawn at any time. They have no cash value and may not be combined unless stated.

8.8 Price Changes

We may change our prices. We will provide notice of price changes as required, and changes apply to subsequent billing periods. Your continued use after a price change takes effect constitutes acceptance.

8.9 Taxes

Fees are exclusive of taxes unless stated. You are responsible for any applicable taxes.

9. Third-Party Services

The Service relies on and may integrate with third-party services (for example, AI providers, a payment processor, email delivery, hosting, and external coding-notebook platforms). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and your use of them is at your own risk.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms, if required by law, or to protect the Service or other users. You may stop using the Service and delete your account at any time.

Upon termination, your right to use the Service ceases. Sections that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that AI-generated content will be accurate or reliable. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAI INNOLABS AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Service, even if advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the six (6) months preceding the event giving rise to the claim, or (b) USD $50.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Kai Innolabs and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Service, or your violation of these Terms or any law or third-party right.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Subject to any non-waivable rights you have under the laws of your country of residence, you agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.

Nothing in this section deprives consumers of the protection of mandatory provisions of the law of their country of residence where such protections cannot be waived.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Effective from" date above and, where appropriate, notify you through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Kai Innolabs regarding the Service.
• Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Export controls and sanctions. You represent that you are not located in, and will not use the Service from, a country or region subject to comprehensive U.S. sanctions or embargo, and that you are not on any U.S. government restricted-party list (including the U.S. Treasury Office of Foreign Assets Control (OFAC) lists and the U.S. Commerce Department Denied Persons or Entity Lists). You agree to comply with all applicable export-control and sanctions laws and not to use the Service for any prohibited end use.

17. Contact Us

If you have questions about these Terms, contact us at:

Kai Innolabs LLC
Email: connect@primorly.com